Our client in Falmouth are seeking a Hotel Operations Manager to join their Management Team. Seeking proactive candidates with a solid background in Food & Beverage, especially in bars, cellar management, and service excellence, to assist the General Manager in overseeing hotel operations. This position is suited for a hospitality professional who excels in business acumen, staff development, and providing top notch guest experiences. The role requires working 5 days out of 7, including weekends and multiple evenings each week, on a regular shift schedule. Annual Salary of £40,000 per annum plus fantastic company benefits  Duties Supervise all operational departments of the hotel in collaboration with the General Manager, closely coordinating with Food & Beverage operations Drive excellent customer service, uniformity, and guest contentment throughout the hotel Assist in cultivating high performing team members in Food & Beverage and operations alongside the Restaurant Manager Ensure adherence to brand standards, licensing regulations, and all safety protocols Take responsibility for liquor profitability, managing payroll, and overseeing stock inventory Enhance revenue by effective upselling, team motivation, and fostering engagement Collaborate on crafting food and beverage menus with senior team members Address guest inquiries and concerns in a professional and effective manner Conduct regular communication meetings, evaluations, and performance assessments Champion environmental consciousness and endorse sustainable work practices Provide support to other departments as needed and maintain strong relationships across departmentsTo apply please submit your CV to stephanie@winners-recruitment.co.uk or Call Steph at Winners Recruitment, Truro, on 01872 264744  INDHP

£40000 Salary

Job ID: HQ028501

Job Type: Permanent

Category: Hotel Management