Office & Operations Administrator Job Type: Full-time or Part timeReports to: Managing directorLocation: Harbourside, Tretoil Farm, Bodmin. PL30 5BA Role Overview We are looking for an organised, proactive and dependable Office & Operations Administrator to join our team. This is a varied and hands-on role supporting the day-to-day running of the business across office administration, order processing, purchasing, vehicle management, HR administration, stock control and operational support. The successful candidate will be comfortable managing a wide range of responsibilities, prioritising competing demands and working closely with colleagues, suppliers and contractors.  The role will also provide important holiday and absence cover for other members of the office team, particularly within ordering and logistics. Key Responsibilities Order Processing & Customer Administration Process and manage online orders accurately and efficiently. Monitor incoming orders and ensure relevant information is passed to the appropriate teams. Respond to customer and supplier emails, queries and general correspondence. Assist with resolving order or administrative queries as required.Purchasing & Office Administration Raise and process Purchase Orders (POs). Order office supplies and other business requirements, ensuring appropriate stock levels are maintained. Liaise with suppliers and contractors regarding orders, services and requirements. Maintain accurate administrative records and documentation. Assist with general office administration and the smooth day-to-day running of the office.Vehicle & Fleet Administration Manage the administration of company vehicles. Monitor and arrange MOTs, servicing and other vehicle maintenance requirements. Ensure vehicle tax and other relevant documentation and renewals are kept up to date. Maintain accurate records relating to the company vehicle fleet. Stock Control Assist with regular stocktaking and stock checks. Maintain accurate stock records and investigate discrepancies where necessary. Work with colleagues to ensure appropriate stock levels are maintained.Cellar Services & Contractors Raise Purchase Orders and arrange bookings for cellar services and other contractors. Liaise with contractors regarding scheduled works, servicing, maintenance and call-outs. Ensure relevant documentation, appointments and records are maintained. Follow up with contractors and internal teams where required to ensure work is completed.HR Administration Manage the day-to-day administration of the company’s HR software. Maintain accurate employee details and records within the system. Administer holiday requests and ensure holiday allowances and records are accurate. Assist employees with basic HR system queries and ensure the system is functioning correctly. Support management with general HR administration as required, while maintaining appropriate confidentiality.Ordering & Logistics Support Provide administrative support to the ordering and logistics functions. Provide holiday and absence cover for other members of the office team, particularly those responsible for ordering and logistics. Liaise with colleagues, suppliers and other parties to help ensure orders and deliveries run smoothly. Assist with resolving day-to-day operational issues when required.Skills & Experience The ideal candidate will: Have previous experience in an office administration, operations or similar role. Be highly organised with good attention to detail. Be comfortable managing a varied workload and changing priorities. Have good written and verbal communication skills. Be confident communicating with customers, suppliers, contractors and colleagues. Have good general IT skills and be comfortable learning different software systems. Have experience using Microsoft Office, particularly Outlook, Word and Excel. Be confident working independently and taking ownership of tasks. Have a practical, flexible and problem-solving approach to work. Be willing to support colleagues and provide cover across different areas of the business.Experience with accounting software, stock control, logistics, fleet administration or HR software would be advantageous but is not essential. Personal Qualities We are looking for someone who is: Reliable and dependable. Proactive and willing to take initiative. Organised and methodical. Friendly and approachable. Flexible and happy to undertake a wide variety of tasks. Able to prioritise effectively in a busy working environment. A strong team player who is equally comfortable working independently. Discreet and professional when dealing with confidential employee or business information.The Role This position would suit someone who enjoys variety and wants to be involved in many different aspects of a business.  No two days will necessarily be the same, so the ability to adapt, organise and take responsibility for getting things done will be important. The role is an integral part of the office team and will help ensure that the administrative and operational side of the business runs efficiently. 

£25000 Salary

Job ID: HQ028886

Job Type: Permanent

Category: Administrator