You will provide a high quality comprehensive and confidential Business administrative support to Treveth’s office, supporting a variety of functions, individual managers and at times the Directors (in liaison with the Business Operations Coordinator) as required to enable the Treveth Team to be able to fulfil their responsibilities. You will work with colleagues across Treveth Holdings LLP to identify how best the team can meet its objectives including support to the Senior Management Team. You will be at the heart of the business as the role is pivotal in ensuring that administrative support is proactive, effective and efficient, ensuring that senior managers can focus on successfully delivering objectives within the Business Plans. You will be a key point of contact for Treveth, Cornwall Council staff and Management and significant external stakeholders. Your financial and managerial accountabilities You have no direct financial or managerial accountabilities in your role. Your position Business Administrator Who you report to (their role) Business Operations Coordinator Version 2.0 2 Information Classification: CONFIDENTIAL What you will do Office and Administrative Duties • Organise incoming post and deliveries. • Maintain and update electronic and manual filing systems and files, including saving important documents from consultants and contractors. • Maintain spreadsheets and trackers and update key information. • Raise Purchase Orders and update fee trackers as required. Team Administrative Support • Provide admin support to the Development, Project, and Property Teams, as well as Perran and Commercial. • Provide support for Residential and Commercial asset management. • Support the Business Team with existing tasks and cross‑covering workload during absence. Front-of-House Support • Monitor the enquiries and business assistant email inboxes. • Answer the main phone line calls and respond to enquiries. • Be customer‑focused and professional at all times. Meeting and Governance Support • Schedule and organise formal and informal meetings, ensuring they run smoothly and comply with governance arrangements. • Occasionally minute meetings, including sensitive or formal ones, and manage associated paperwork and arrangements for internal and external meetings. • Manage and monitor follow‑up actions from meetings. • Schedule and organise monthly all‑staff team meetings and lunch‑and‑learn sessions. Professionalism & Working Style • Work flexibly and adapt to fluctuating workloads and unpredictable changes. • Maintain confidentiality, diplomacy, and discretion when handling sensitive matters. • Manage own workload effectively, working independently and collaboratively as required. • Demonstrate a strong customer/client focus and maintain professionalism at all times. • Maintain up-to-date professional knowledge to ensure alignment with current practice. To undertake other duties appropriate to the scope and level of the role as required Outcomes you will achieve • Ensure all enquiries are handled promptly, accurately, and professionally, creating a reliable first point of contact for the organisation. • Coordinate well‑organised meetings including scheduling, preparation, minuting, and follow‑up actions, ensuring compliance with governance standards. 3 Information Classification: CONFIDENTIAL • Provide timely and accurate administrative support to teams across Treveth enabling them to operate effectively and efficiently. • Organise filing systems, trackers, spreadsheets, purchase orders, and key documentation, ensuring information is up to date, accessible, and compliant with internal processes. • Maintain a high standard of professional conduct with a focus on delivering outstanding customer service, adhering to all company policies, guidelines, and quality standards The above is a broad outline of the main expectations only. It is not an exhaustive list and you are expected to be flexible and perform different tasks as required by your changing role within the organisation and the overall business objectives. Individual objectives will be agreed with you by your line manager. Your knowledge, expertise and attributes Essential • Demonstrates an in-depth comprehensive level of knowledge, understanding and experience of administrative processes and activities and demonstrable experience of successfully working in an office environment. • Expertise and skills to take sole responsibility for the booking and preparation of meetings for Senior Managers; including the preparations and despatch of agendas and all supporting documents. Organising equipment and layout of rooms. • Knowledge and understanding of diary systems and how to manage them. To include keeping diaries up to date, managing required changes to existing entries, identifying and resolving problems by negotiating suitable alternative arrangements and with the ability to maintaining security and confidentiality. • Ability to effectively manage and prioritise workload in a pressurised organisation, despite interruptions and obstacles, being able to process a significant volume of work with speed and a high degree of accuracy. • Proficient in the use of Microsoft applications including Word, Excel and Outlook. • Able to communicate and work with a wide range of customers, employees and stakeholders at all levels. Desirable • Housing Development/Construction background or experience • Experience of minute-taking

£28500 Salary

Job ID: HQ028608

Job Type: Permanent

Category: Administrator