Hire Desk Administrator Location: Bodmin, CornwallJob Type: Full-Time | PermanentSalary: Competitive, depending on experience Join a Growing Equipment Hire Business Winners Recruitment is delighted to be supporting a well-established equipment hire business in the search for an enthusiastic and detail-oriented Hire Desk Administrator to join their busy depot in Bodmin. This is an excellent opportunity for someone with strong customer service and administration skills who enjoys working in a fast-paced environment and wants the opportunity to develop their career within the equipment hire industry. You’ll play an important role in supporting the day-to-day running of the hire desk, dealing directly with customers, managing hire administration and identifying opportunities to grow existing business. The RoleWorking as part of a friendly and busy team, you’ll provide professional customer service while ensuring hire processes are managed accurately and efficiently. Key Responsibilities Support the day-to-day operation of a busy hire desk and assist the wider management team. Deal professionally with customer enquiries, requests and orders. Manage hire contracts, equipment exchanges, breakdowns and associated administration. Maintain accurate customer information across hire and CRM systems. Provide customers with advice and guidance on equipment requirements. Resolve customer queries promptly and professionally. Build and maintain strong relationships with customers. Identify opportunities to increase sales and maximise existing customer relationships. Ensure all hire desk administration is completed accurately and within required timescales. Work closely with colleagues across the depot to ensure customers receive an efficient and reliable service.About YouWe’re looking for a customer-focused and organised individual who is comfortable working in a busy environment and enjoys dealing with people.You’ll ideally have: Previous experience in customer service, administration, sales or a hire desk environment. A strong understanding of customer needs and the ability to deliver excellent service. Excellent communication and interpersonal skills. Strong organisational and time-management abilities. Good attention to detail and accuracy. The confidence to work under pressure and manage multiple priorities. A positive and professional approach. The ability to work effectively as part of a team. A results-driven mindset with an interest in identifying sales opportunities. Good IT skills and the ability to learn new systems quickly. Previous equipment hire or product knowledge would be advantageous, but training will be provided for the right candidate.What's on Offer? Competitive salary, depending on experience. Monthly bonus and commission opportunities. Annual depot-based bonus. Company pension scheme. Employee Assistance Programme. Tailored training and personal development opportunities. A friendly, supportive and energetic working environment. Long-term career development within an established business.Interested?If you’re an organised, customer-focused individual looking for your next opportunity and would enjoy developing your career within the equipment hire industry, Winners Recruitment would love to hear from you. Apply today or contact Joshua at Winners Recruitment for a confidential discussion about the role. 

£20000 Salary

Job ID: HQ028774

Job Type: Permanent

Location: St Columb

Category: Administrator